Privacy policy
At La Mode Patchouli, we are committed to protecting the privacy and security of our customers and visitors to our website. This Privacy Policy explains how we collect, use, and share information when you visit our website, shop with us, or interact with our brand.
1. Information We Collect
We collect personal information in order to provide and improve our services. The types of information we collect include:
• Personal Information: When you make a purchase or sign up for our newsletter, we may collect your name, email address, phone number, and shipping address.
• Payment Information: We may collect payment details, such as credit card numbers, to process your purchases.
• Usage Information: We collect data on how you interact with our website, such as pages viewed, items added to the cart, and preferences.
• Device Information: We may collect information about the device and browser you use to access our site.
2. How We Use Your Information
We use your information to:
• Process orders, manage returns, and provide customer service.
• Communicate updates, promotions, and special offers if you opt into our mailing list.
• Improve our website, products, and overall shopping experience.
• Detect and prevent fraud or any other unauthorized or illegal activity.
3. Sharing Your Information
We respect your privacy and do not sell your information to third parties. However, we may share your information with trusted service providers for specific purposes, including:
• Payment Processors: For secure transactions and order processing.
• Shipping Partners: To ensure your orders are delivered accurately and promptly.
• Marketing Platforms: To manage email campaigns and send promotional offers.
Each of these partners is required to keep your information secure and only use it for the intended purpose.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or alteration. Our website uses encryption and other security measures to ensure the safety of your data during online transactions.
5. Your Choices
You have control over your personal information:
• Access and Update: You may review or update your personal information at any time by logging into your account on our website.
• Marketing Preferences: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or by contacting us directly.
• Cookies: You may disable cookies in your browser settings. However, this may limit some functionalities on our website.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date at the top will be updated accordingly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
La Mode Patchouli
Email: la.mode.patchouli@gmail.com
Address: UAE, Abu Dhabi
