Terms of service

Effective Date: 2024

 


Welcome to La Mode Patchouli. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.


1. General Terms

By using our website or making a purchase, you confirm that you are at least 18 years old or have the permission of a legal guardian.

We reserve the right to modify or update these terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.


2. Product Information

Product Descriptions: We strive to provide accurate product descriptions. However, we do not guarantee that all descriptions or other content are complete, current, or error-free.

Pricing: All prices listed on our website are in AED and are subject to change without notice.

Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.


3. Orders and Payment


Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including pricing errors or product availability.

Payment Terms: Full payment is required at the time of purchase. We accept various forms of payment, as listed on our website. In cases of payment failure, the order may be canceled or delayed until payment is received.

Custom Orders: Custom or made-to-order items are non-refundable. Specific requirements, design details, and pricing must be agreed upon before production begins.


4. Shipping and Delivery


Shipping: We aim to process and ship orders promptly. Shipping fees, timelines, and delivery methods will be specified at checkout.

International Shipping: Please note that international orders may incur additional taxes, customs duties, or fees, which are the customer’s responsibility.

Delivery Issues: If your order is lost or damaged during transit, please contact us within 7 days of delivery for assistance.


5. Returns and Exchanges


Return Policy: We accept returns for eligible items within 2 days of delivery. Items must be unused, with original tags and packaging.

Custom Orders: Custom or personalized items are non-refundable and non-returnable unless defective.

Exchanges: For exchanges, please reach out to us to confirm availability before sending items back.


6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of La Mode Patchouli and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.


7. Limitation of Liability


La Mode Patchouli is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

In no event shall our liability exceed the purchase price of the product in question.


8. Governing Law


These Terms of Service are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from your use of our services shall be resolved under the jurisdiction of [Your Country/State].


9. Contact Usr


If you have any questions regarding these Terms of Service, please reach out to us:


La Mode Patchouli

Email: La.mode.patchouli@gmail.com

Address: UAE, Abu Dhabi